Patient Contact Details

 

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Maintain multiple email addresses, telephone numbers and postal addresses for the patient, and choose which details are used by default.

 

 

 

Overview

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The Contact Details tab allows multiple methods of contacting a patient to be recorded. Rather than limiting each patient to a single email address, telephone number or postal address, Practice Master allows as many contact details as required.

One entry within each section can be marked as the Preferred contact detail. Preferred details are used automatically when generating documents, composing emails, sending SMS messages and throughout other areas of Practice Master.

 

Common Tasks

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The following common tasks can help you get the most out of this screen:

 

Add a new email address

1. Click Add New beneath the Email Addresses list.
2. Enter the email address and select its type.
3. Optionally mark it as the preferred email address.
4. Save the changes.

 

Add a telephone number

1. Click Add New beneath the Telephone Numbers list.
2. Enter the telephone number.
3. Select its type (such as Mobile, Home or Work).
4. Optionally make it the preferred number.

 

Add a postal address

1. Click Add New beneath the Addresses list.
2. Enter the address details.
3. Select the address type.
4. Optionally mark it as the preferred address.

 

Update an existing contact detail

1. Click the Edit icon beside the required record.
2. Make the required changes.
3. Save the record.

 

 

Screen Reference

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A detailed description of various screen elements:

 

Patient Navigation

Select Contact Details from the navigation panel to manage the patient's email addresses, telephone numbers and postal addresses.

 

Email Addresses

Stores one or more email addresses for the patient.

Each email address can be assigned a type, such as Personal or Work, allowing multiple addresses to be maintained.

 

Telephone Numbers

Stores all telephone numbers associated with the patient, including mobile, home and work numbers.

Each number can be assigned an appropriate type for easy identification.

 

Addresses

Stores one or more postal addresses for the patient.

This allows home, work, postal or other addresses to be maintained while keeping a single preferred mailing address.

 

Preferred Contact Details

One email address, one telephone number and one address can be marked as Preferred.

Preferred contact details are used automatically throughout Practice Master, including:

• Generating letters and other documents.
• Creating emails addressed to the patient.
• Sending SMS reminders and other text messages.
• Displaying default contact information throughout the application.

 

Edit

Opens the selected email address, telephone number or postal address so it can be updated.

 

Delete

Removes the selected contact detail from the patient's record.

 

Add New

Creates a new email address, telephone number or postal address within the selected section.

 

Save

Saves all changes made to the patient's contact details.

 

Cancel

Closes the Patient Record without saving any unsaved changes.